Creating a digital-first pathway for annual and sustainability reporting

Strategy, design and production supported by Fuse and Flow streamlined reporting and created technical efficiencies.

At a glance

Sector

FTSE 100 retail

Client type

FTSE 100, consumer

Services delivered

Reporting, Ever Sustainable, Digital

Insights

M&S is a business with one of the most recognised brands in the UK and consequently their reporting has to carry that weight, to both City and consumer-aware audiences.

The team wanted a sharper, more efficient reporting process and a clearer path to a digital-first future in line with board ambition and priorities.

We shaped reporting strategy across both the annual and sustainability reports, and applied Fuse and Flow to take friction out of production.

In parallel, we developed a digital strategy to align reporting with the longer-term aspiration of a digital-first disclosure model.

The impact

  • A streamlined reporting process with fewer manual steps

  • Annual and sustainability stories that move in lockstep

  • A clear pathway to digital-first reporting in line with board priorities

What we delivered

  • Reporting strategy across annual and sustainability reports

  • Design and production of both reports

  • Digital strategy and guidance for reporting

  • Technical efficiencies via Fuse and Flow

Links

Ready to put your annual and sustainability reports on a digital-first footing?

Get in touch with the Design Portfolio team to talk through your own challenge.

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